Covid-19 Safety Protocol
Because the health and safety of our patients and staff is paramount, we have taken many steps to provide you with a clinic environment that is safe, secure & hygienic.
Please review our Clinic Safety Protocol to prepare for your next visit with us:
- Appointment Booking: All patients will be pre-screened by telephone/email prior to booking, for any recent travel, possible contact with Covid-19 and any related symptoms. We will therefore not be able to accept walk-ins at this time. Following your treatment we also ask that you schedule any future visits before you leave the clinic to help us control our schedule and keep everyone safe.
- Practice Social Distancing: We will be limiting the number of patients in the clinic by staggering appointment times. Please arrive shortly before your treatment time to allow this system to work.
- Wear a Mask: Dr. Munro will be wearing a mask and we ask that you wear one also. Unfortunately, conversations will have to be kept to a minimum but we hope you understand.
- When you Arrive: Please use our hand sanitizer at the front desk when you enter. We also ask that you come alone if possible to reduce the number of people in the clinic.
- Clinic Sanitization: Treatment rooms will be sanitized before you enter and all high touch surfaces will be cleaned throughout the day. We will meet or exceed all sanitation guidelines as recommended by the BC Center for Disease Control.
- Contactless Environment: All magazines, children's toys and unnecessary items have been removed from the clinic. Payment can also be made via Tap and we will gladly email your receipt/statement if you like.
We are confident that these changes will maximize your safety as we work together to help you reach your health goals.
Thank you for your understanding during this very difficult time.